1. Why do you need a solar
solution for your water feature?
2. What is solar power?
3. Are solar power systems safe?
4. What are the benefits
of using Solar Power for fountain feature?
5. Does solar fountain need sunshine?
6. Will solar fountain function well in the winter?
7. Is solar pump better than a mains pump?
8. How long is the solar fountain last?
9. How long is delivery and how much is
the shipping fee?
10. How can I be sure that my credit card information is secure?
11. How can I be sure that my privacy is secure?
12. How do I know my transaction is confirmed?
13. How can I return an item?
14. What are the benefits to join our mailing
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| Frequently Asked Questions: |
1. Why do you need a solar
solution for your water feature?
Do you like to hire an electrician for special AC connection
for your outdoor fountain? Do you think 110V or 220V electrical
cables of traditional fountain are safe for your kids playing in the
garden? Do you like to dig up the yard to install wiring for your
traditional water fountain?
If your answers to above questions are “No”, you really need a
solar pumped fountain for your garden or pond, which needs no
running costs and no unsightly or dangerous cables. The solar fountain is very user friendly (all pump kits come
with easy connection) and takes only minutes to install, and boosts
the oxygen in your pond. Solar-Fountain.Net’s
solar fountain solution presents a really attractive feature
for your garden or pond at a competitive price.
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2. What is solar power?
Put most simply, Solar Power is a way of converting sunlight,
the most abundant energy source on the planet directly into
electricity,
via a small solar panel (PV cells), which collects the light and
stores it for use. The equipment required for this process has no moving parts and as a
result requires minimal maintenance. In addition, the electricity is generated with no emissions
and no noise. When the cell is exposed to light, electrical charges are
generated and this can be conducted away by metal contacts as direct
current (DC).
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3. Are solar power systems safe?
Yes. Solar cells, or Photovoltaic (PV) cells are made of
silicon (Silicon is the primary component of sand). There is no exhaust and no toxic materials to leak out of the system. The
electricity generated from PV cells is just like the electricity coming from household wall sockets.
All components of Solar-Fountain.Net’s solar fountain solution have been
tested carefully before delivery.
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4. What are the benefits
of using Solar Power for fountain feature?
There are many! First of all, solar cells (Photovoltaic technology) directly convert
abundant sunlight into electricity. The process is considered a very environment-friendly
electricity generation because there is no fuel or cooling required,
no emissions and no noise. Solar power is so simple - when setting up a fountain, all you have to do
is just to connect the solar panel to the solar pump, and away you
go! There is no need to call in an expensive electrician - otherwise
essential, as electricity and water is a dangerous combination.
Solar Power is safe for your kids and pets - no trailing cables, or
need for circuit breakers.
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5. Does solar fountain need sunshine?
Yes, Solar-Fountain.Net’s
solar fountain needs sunshine. The electrical output of photovoltaic (PV) cell is dependent upon the
intensity of the light to which it is exposed. So PV cells will tend to generate more electricity on bright
days than when skies are overcast. However, PV cells do not need to be in direct sunlight to
work, so even on overcast days a PV cell will be generating some
electricity. As PV cell provided by Solar-Fountain.Net’s
is very efficient and effective, so the solar fountain sometimes run
even in drizzly weather.
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6. Will solar fountain function well in the winter?
Yes, as long as it’s not freezing in the fountain body. In a freezing case, any solar pump must be disconnected; otherwise it
may try to work in the ice when receiving a light of sunshine. You can plug it again when it’s nice, because solar
fountains will work just as well on a sunny day in January as they do in the summer.
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7. Is solar pump better than a mains pump?
Of course, solar fountain is much safer and simpler. With solar
technology, you don’t need to dig your beautiful yard just to bury dangerous cables. With solar technology you dare to let your kids and pets play
in your garden because of no dangerous combination of water and
electricity. You just put the solar pump in the water, set the solar panel toward the sun,
plug them together - and away it goes, totally in just a few
minutes.
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8. How long is the solar fountain last?
Solar panel, or photovoltaic (PV) cell collects the sunlight and converts it into electricity.
The equipment required for this process has no moving parts and as a result requires minimal
maintenance. Our warranty is one of the best in the industry because we are a leading manufacturer to design, build
and install durable, trouble-free solar fountains. Confidence in our
product is represented in our warranty to you. We supply our high quality solar panels with a signed
6 years guarantee. Our solar pumps always come with a 2 years guarantee.
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9. How long is delivery and how
much is the shipping fee?
We provide three kinds of international delivery approach. The
delivery time for each approach is subject to the shipping
destination. By Global
Express is normally within 2-5 days.
By Air, Sea, and Land is normally within 7-14 days. By Sea, and Land
is normally within 15-30 days. Shipping fee for each delivery
approach will be calculated automatically during check out.
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10. How can I be sure that my credit card information is secure?
We have the utmost respect for your privacy and
security. We never divulge any information in our fully encrypted
database account to anyone without your consent. Once you enter the
shopping system, you are automatically taken into a secure shopping
engine that guarantees a safe and smooth transaction. We are very
confident about the Internet security provided by WorldPay's Secure
Sockets Layer protocol (SSL). The security features protect your
Internet communications with: server authentication, privacy using
encryption, and data integrity.
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11. How can I be sure that my privacy is secure?
We keep all your personal information very secure. We
do not share, sell, give away or dispose of anything that would identify you in anyway. Any ordering information we have is used
only to process your order. At a maximum of 4 times per year we may
send you a short email message offering you valuable discounts etc.
We will not abuse this at all. We will not contact you for any reason other than to
facilitate the delivery of your order. We will add your phone # to
the shipping label to help deliver your order. If you do not wish to
have your phone number on the shipping label, please say so in the
special instructions on the order page. All our communication by email (other that our newsletter)
will never have any attachments other than in html. If your received
an attachment (other than our html newsletter) from us, or that
appears to be from us, please delete it. It is not from us.
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12. How do I know my transaction is confirmed?
We will send you a confirmation email after you
complete your transaction. This email will include the dates of your
selected products and the price.
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13. How can I return an item?
We are confident that you will be satisfied with the items you
purchase at Solar-Fountain.Net. We guarantee on every item in our list.
However, if the item is defective upon delivery, we will exchange
it. Simply
return us the item in its original condition and within 30 days on
receiving the item for an exchange. Please note that every item sold
is NOT refundable.
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14. What are the benefits to
join our mailing list?
After joining our mailing list, you will receive our newsletter occasionally
via email, regarding our high-quality solar-fountains and special
promotions.
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